Information Technology Equipment – Safety – General Requirements
Telephone Answering Machines
Strategic Recommendations for Telephone Answering Machines (IS 13252 Part 1:2010)
- Apply for BIS CRS Registration
All PV modules must be BIS-certified under IS 14286 before import, manufacture, or sale in India. - Collaborate with Compliance Experts
Engage ERA Global experts for BIS application filing, design qualification testing, type approval documentation, and assistance in managing export/R&D exemptions. - Contact ERA Support Team
📧 cs@eraglobal.co.in | 📞 +91 9599296331 | 💬 WhatsApp – For CRS application, test lab coordination, and regulatory guidance. - Track Notifications & Amendments
Stay updated via ERA Regulatory Newsletter on CRS amendments, BIS standard revisions, and MNRE circulars affecting crystalline silicon PV modules. - Conduct Gap Assessment
Audit PV modules for IS 14286 compliance—covering design qualification, type approval, electrical safety, mechanical endurance, and BIS marking readiness.
| Section | Details |
|---|---|
| Product Name | Telephone Answering Machines. |
| Applicable Indian Standard (IS) No. | IS 13252 (Part 1): 2010. |
| Title of Indian Standard | Information Technology Equipment – Safety – General Requirements. |
| Quality Control Order | Electronics and IT Goods (Requirements for Compulsory Registration) Order, 2012 (with 2013 amendments), consolidated under Electronics and IT Goods (Requirements for Compulsory Registration) Order, 2021. |
| Notification & Amendments | S.O. 2357(E), dated 3rd October 2012 (original CRS order) - S.O. 822(E), dated 20th March 2013 (extension of compliance) - S.O. 2033(E), dated 2nd July 2013 (extension for goods under testing) - S.O. 2034(E), dated 25th June 2013 (amendment order – marking & exemptions) - S.O. 1248(E), dated 18th March 2021 (new CRS Order under BIS Act, 2016) - S.O. 1353(E), dated 25th March 2021 (corrigendum) - S.O. 2844(E), dated 1st July 2021 (amendment – deferred application, port labeling, HSE exemption) |
| Final Enforcement Date | Under 2012 CRS → 3rd July 2013 (extended from April 2013) - Under CRS 2021 → applicable from 18th September 2021 (six months after notification) |
| Objective & Scope | To ensure electrical safety, fire hazard protection, and reliability of Telephone Answering Machines. Applies to all consumer and office-grade answering machines with telephony functions. |
| Products Covered | All standalone and integrated telephone answering machines, with storage and playback functions, including corded and cordless models. |
| Exemptions | Products manufactured exclusively for export, Goods imported solely for R&D, demo, or testing (must later be scrapped/exported), - Highly Specialized Equipment (HSE) exempted per S.O. 2844(E). |
| Industries Impacted | Telecom device manufacturers, - Importers and distributors of telephony products, - Office equipment OEMs, - E-commerce & retail sellers of telecom hardware. |
| Mandatory Compliance | Must conform to IS 13252 (Part 1):2010, - Mandatory BIS CRS Registration, - Products must bear marking: “Self-declaration – Conforming to IS 13252 (Part 1):2010 – (Unique Registration No.)”. |
| Testing Parameters | Electrical insulation & leakage current, Fire resistance, Mechanical stability, Overheating tests, Abnormal operation safety. |
| Certification & Enforcement Authority | Bureau of Indian Standards (BIS) is the certification authority; enforcement supported by MeitY and District Industries Centres; surveillance by BIS-notified agencies. |
| Penalties for Non-Compliance | Suspension or cancellation of registration, seizure of non-compliant stock, fines, and imprisonment up to 2 years under BIS Act, 2016. |
| Conclusion | All Telephone Answering Machines sold, imported, or manufactured in India must be BIS-registered under CRS and conform to IS 13252 (Part 1):2010. Compliance ensures safety, reliability, and uninterrupted consumer use. |
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Notification
Telephone Answering Machines were notified under the Electronics and IT Goods (Requirements for Compulsory Registration) Order, 2012 via S.O. 2357(E) dated 3rd October 2012, issued by the Ministry of Communications & IT under the BIS Act, 1986. The Order was subsequently amended by S.O. 822(E) (March 2013), S.O. 2033(E) (July 2013), and S.O. 2034(E) (June 2013) to extend compliance timelines and clarify exemptions. Later, the framework was consolidated under the Electronics and IT Goods (Requirements for Compulsory Registration) Order, 2021 (S.O. 1248(E), S.O. 1353(E), S.O. 2844(E)) under the BIS Act, 2016.
Overview
Telephone Answering Machines are telecommunication devices designed to automatically answer incoming calls and record messages. They are widely used in households, offices, and commercial establishments. Since these devices involve continuous electrical connectivity, risks include electric shock, fire hazards, and overheating. IS 13252 (Part 1):2010 establishes the essential safety requirements for such products.
Objective & Scope
The regulation ensures all answering machines available in India are safe, reliable, and compliant with BIS standards. The scope includes standalone answering machines and integrated corded/cordless telephone systems with recording functions.
Products Covered
All categories of telephone answering machines, including digital storage answering machines, are covered under this regulation.
Exemptions Provided
Exemptions apply for export-only goods, products imported for R&D/demo/testing (with the condition of later scrapping/export), and Highly Specialized Equipment (HSE) as defined under S.O. 2844(E), 2021.
Industries Impacted
This regulation impacts telecom equipment manufacturers, importers, distributors, retail & e-commerce platforms, and OEMs bundling answering machines with telecom systems.
Mandatory Compliance Requirements
From the enforcement date, all answering machines must:
- Conform to IS 13252 (Part 1):2010,
- Be BIS CRS registered,
- Bear the mandatory self-declaration marking with the unique registration number.
Enforcement Timeline
- Under CRS 2012 → enforcement effective 3rd July 2013 (extended from April 2013),
- Under CRS 2021 → enforcement applicable from 18th September 2021.
Legal Provisions, Enforcement & Penalties
The product is regulated under the BIS Act, 2016 and enforced by BIS with assistance from MeitY and local authorities. Non-compliance may lead to seizure, suspension, fines, and imprisonment up to 2 years.
Conclusion
All Telephone Answering Machines in the Indian market must be BIS-certified under IS 13252 (Part 1):2010. The compliance framework enhances safety, quality, and consumer confidence, while ensuring removal of substandard products.
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Let us help you navigate regulatory challenges and achieve certification with ease. Leave us your details, and we’ll get back to you—or request a free consultation today.