Point of Sale Terminals

Information Technology Equipment –Safety General Requirements

Point of Sale Terminals

Strategic Recommendations for Point of Sale (POS) Terminals – IS 13252 (Part 1):2010

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Point of Sale (POS) Terminals
Section Details
Product Name Point of Sale (POS) Terminals
Applicable Indian Standard (IS) No. IS 13252 (Part 1): 2010
Title of Indian Standard Information Technology Equipment – Safety – General Requirements
Quality Control Order Electronics and Information Technology Goods (Requirements for Compulsory Registration) Order, 2012 (superseded by CRS Order, 2021) under the BIS Act, 2016
Notification & Amendments - S.O. 2357(E), dated 3rd October 2012 (principal CRS Order),
- S.O. 2905(E), dated 13th November 2014 (inclusion of POS Terminals, Cash Registers, Mobile Phones, etc.),
- S.O. 2579(E), dated 21st September 2015 (extension of enforcement timeline),
- S.O. 344(E), dated 3rd February 2016 (final enforcement date),
- S.O. 1248(E), dated 18th March 2021 (CRS Order 2021, under BIS Act, 2016),
- S.O. 1353(E), dated 25th March 2021 (corrigendum),
- S.O. 2844(E), dated 1st July 2021 (deferred application, customs labeling, HSE exemption).
Final Enforcement Date - CRS 2012 → 1st March 2016 (as per S.O. 344(E)),
- CRS 2021 → 18th September 2021 (six months after notification).
Objective & Scope To ensure electrical safety, fire resistance, and protection against shock/overheating for mobile phones sold in India. The regulation eliminates unsafe and sub-standard mobile handsets.
Products Covered - Electronic Point of Sale (POS) Terminals used for retail billing and digital transactions, including fixed and portable POS devices.
Exemptions - Products manufactured exclusively for export, - Units imported for testing, R&D, or demonstrations (to be scrapped/exported later), - Highly Specialized Equipment (HSE) exempted under CRS 2021.
Industries Impacted - POS terminal manufacturers and OEMs, - Importers and distributors, - Retail chains, supermarkets, and e-commerce operators, - Banking, fintech, and digital payments ecosystem.
Mandatory Compliance - Must conform to IS 13252 (Part 1): 2010, - Mandatory BIS CRS Registration, - Must bear self-declaration marking: “Conforming to IS 13252 (Part 1): 2010 – (Unique Registration No.)”.
Testing Parameters - Electrical safety, - Shock resistance, - Fire hazard resistance, - Mechanical durability, - Abnormal operation & temperature rise tests.
Certification & Enforcement Authority Bureau of Indian Standards (BIS) is the certification authority. Enforcement supported by MeitY and local authorities (District Industries Centres).
Penalties for Non-Compliance - Suspension/cancellation of registration, - Seizure of stock, - Fines and imprisonment up to 2 years, or both, under BIS Act, 2016.
Conclusion All POS Terminals sold, imported, or manufactured in India must be BIS-certified under IS 13252 (Part 1): 2010, ensuring safety, compliance, and reliability in retail and financial transaction systems.

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Notification

Point of Sale (POS) Terminals were notified under the Electronics and Information Technology Goods (Requirements for Compulsory Registration) Order, 2012 through S.O. 2905(E), dated 13th November 2014. The implementation timeline was extended via S.O. 2579(E), dated 21st September 2015, and final enforcement was mandated from 1st March 2016 as per S.O. 344(E), dated 3rd February 2016. These requirements were later incorporated into the Electronics and IT Goods (Requirements for Compulsory Registration) Order, 2021 (S.O. 1248(E), dated 18th March 2021), effective from 18th September 2021, with amendments in March and July 2021.

Overview

POS Terminals are digital payment devices used in retail and service sectors to process debit/credit card and digital wallet transactions. The applicable standard, IS 13252 (Part 1): 2010, prescribes safety requirements including resistance to electrical shock, fire hazards, abnormal operation, and overheating.

Objective & Scope

The regulation ensures that all POS Terminals meet minimum safety benchmarks, protecting users, retailers, and financial systems from unsafe or defective devices.

Products Covered

  • All electronic POS devices (fixed, handheld, or mobile) used for retail billing and financial transactions.

Exemptions Provided

  • Products made only for export,
  • Devices imported for testing, demonstration, or R&D (must be scrapped/exported later),
  • Highly Specialized Equipment (HSE) exempt under CRS 2021.

Industries Impacted

POS manufacturers, OEMs, importers, fintech companies, banks, digital payment solution providers, and retail supply chains.

Mandatory Compliance Requirements

All POS Terminals must:

  • Comply with IS 13252 (Part 1): 2010,
  • Obtain BIS CRS registration,
  • Display the self-declaration ISI conformity marking with registration number.

Enforcement Timeline

  • CRS 2012 → Effective 1st March 2016,
  • CRS 2021 → Applicable from 18th September 2021.

Legal Provisions, Enforcement & Penalties

Non-compliance under the BIS Act, 2016 may result in stock seizure, license suspension, fines, or imprisonment up to 2 years.

Conclusion

From 1st March 2016 (and continuing under CRS 2021), all POS Terminals must be BIS-certified under IS 13252 (Part 1): 2010, ensuring safe and compliant devices in India’s retail and financial transaction ecosystem.



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