Information Technology Equipment – Safety – General Requirements

Automatic Teller Cash Dispensing Machines (IS 13252 Part 1:2010)

Strategic Recommendations – Automatic Teller Cash Dispensing Machines (IS 13252 Part 1:2010)

Apply for BIS CRS Registration
Ensure all ATMs comply with IS 13252 (Part 1): 2010 and secure BIS CRS certification before import, manufacturing, or sale in India.

Engage Compliance Experts
Collaborate with ERA compliance team for CRS filing, product testing, exemption clarifications (export/R&D/HSE), and marking guidance.

Contact ERA Support Team
📧 cs@eraglobal.co.in | 📞 +91 9599296331 | 💬 WhatsApp – For BIS certification, product testing, and CRS order clarifications.

Monitor Notifications & Amendments
Stay updated on CRS 2012/2021 Orders, BIS amendments, and compliance deadlines via ERA Newsletter and BIS/MeitY circulars.

Conduct Gap Assessment
Verify ATM designs against safety parameters – electrical safety, fire resistance, short-circuit protection, abnormal operation, temperature rise, and mechanical durability – and ensure BIS marking compliance.

Automatic Teller Cash dispensing machines
Section Details
Product Name Automatic Teller Cash Dispensing Machines (ATMs)
Applicable Indian Standard (IS) No. IS 13252 (Part 1): 2010
Title of Indian Standard Information Technology Equipment – Safety – General Requirements
Regulation / QCO Electronics and IT Goods (Requirements for Compulsory Registration) Order, 2012 (with subsequent amendments) and CRS Order, 2021 under BIS Act, 2016
Notified Vide - S.O. 2357(E), dated 3rd October 2012 (principal CRS Order) - S.O. 822(E), dated 20th March 2013 (extension & compliance) - S.O. 2033(E) & 2034(E), dated 5th July & 25th June 2013 (testing labs extension & amendment) - S.O. 1248(E), dated 18th March 2021 (new CRS Order under BIS Act, 2016) - S.O. 1353(E), dated 25th March 2021 (corrigendum) - S.O. 2844(E), dated 1st July 2021 (deferred application, customs labeling, HSE exemption)
Final Enforcement Date - Under CRS 2012 → 1st June 2016 - Under CRS 2021 → 18th September 2021
Objective & Scope To ensure ATMs are electrically safe, fire-resistant, and operationally reliable, reducing risks of electric shock, overheating, or malfunction in banking environments.
Products Covered Automatic Teller Cash Dispensing Machines used in banks and financial institutions for cash withdrawal and deposit operations.
Exemptions - Goods manufactured exclusively for export - Products imported for R&D, testing, or demonstration (later scrapped/exported) - Highly Specialized Equipment (HSE) exemptions under CRS 2021
Industries Impacted - Banking & financial services - IT & electronics manufacturers of banking equipment - OEMs & importers of ATMs - E-commerce and retail vendors for banking peripherals
Mandatory Compliance - Must conform to IS 13252 (Part 1): 2010 - BIS CRS Registration compulsory - Each unit must bear marking: “Self declaration – Conforming to IS 13252 (Part 1): 2010 – (Unique Registration No.)”
Testing Parameters - Electrical safety & insulation - Fire hazard resistance - Short-circuit protection - Temperature rise & abnormal operation tests - Mechanical durability and environmental operation tests
Certification & Enforcement Authority Bureau of Indian Standards (BIS) as certification authority. Enforcement supported by MeitY and District Industries Centres.
Penalties for Non-Compliance - Suspension/cancellation of BIS registration - Seizure of stock - Monetary fines - Imprisonment up to 2 years, or both, under BIS Act, 2016
Conclusion All ATMs sold, imported, or manufactured in India must conform to IS 13252 (Part 1): 2010 and be BIS-registered under CRS. This ensures consumer safety, operational reliability, and risk mitigation in financial transactions.

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Notification

Automatic Teller Cash Dispensing Machines (ATMs) were officially included in the Electronics and IT Goods (Requirements for Compulsory Registration) Order, 2012 via S.O. 2357(E), dated 3rd October 2012. The final enforcement under CRS 2012 was effective from 1st June 2016. Later, ATMs were brought under the CRS Order, 2021 (S.O. 1248(E), dated 18th March 2021) under the BIS Act, 2016, with effect from 18th September 2021, further amended by corrigenda in March and July 2021.

Overview

 ATMs are IT equipment used in banks and financial institutions for cash withdrawal and deposit operations. The governing standard, IS 13252 (Part 1): 2010, specifies electrical safety, fire resistance, and operational performance requirements to ensure safe and reliable operation.

Objective & Scope

 The regulation ensures ATMs marketed in India are safe, reliable, and BIS-certified, mitigating risks such as electric shock, fire, overheating, and operational failure during use.

Products Covered

 Automatic Teller Cash Dispensing Machines for banking transactions.

Exemptions Provided

  • Goods manufactured exclusively for export,
  • Products imported for R&D, testing, or demonstration (later scrapped/exported),
  • Highly Specialized Equipment (HSE) as per CRS 2021.

Industries Impacted

 Banking & financial services, IT and electronics manufacturers of banking equipment, OEMs/importers, and e-commerce/retail vendors of ATMs.

Mandatory Compliance Requirements

 From the enforcement dates, ATMs must conform to IS 13252 (Part 1): 2010 and obtain BIS CRS Registration. Each unit must display the self-declaration ISI conformity mark with a unique registration number.

Enforcement Timeline

 CRS 2012 → 1st June 2016,
CRS 2021 → 18th September 2021.

Legal Provisions, Enforcement & Penalties


The regulation is enforced under the BIS Act, 2016 by BIS with support from MeitY and local authorities. Non-compliance may result in license suspension, product seizure, fines, and imprisonment up to 2 years.

Conclusion

 Since 1st June 2016, ATMs have been subject to BIS CRS certification under IS 13252 (Part 1): 2010. This ensures consumer safety, operational reliability, and standardization for banking IT equipment in India

Ready to start your certification journey?

Let us help you navigate regulatory challenges and achieve certification with ease. Leave us your details, and we’ll get back to you—or request a free consultation today.

ERA COMPLIANCE DIGEST

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Get in touch with us today

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